FAQ

Q: Which types of vehicles is the 2000W portable charger compatible with?

A:

The charging port uses an international 9-pin connector, and it is generally compatible with most models, including new energy vehicles and hybrid vehicles.

Q: Can the 2000W portable charger be used without grounding?

A:

It is possible to charge without grounding the power socket; however, grounding the charger effectively increases the safety of the charging gun and ensures there are no safety hazards during use. Grounding is recommended for safer operation.

Q: Is the 2000W portable charger waterproof?

A:

The charger has been tested to an IP65 waterproof standard, meaning it can still be used when it rains during charging. However, when connecting or disconnecting in rainy weather, caution should be taken. Additionally, the charger should not be used in environments with standing water, heavy rain, or excessive dust, as this may shorten the machine’s lifespan or cause malfunction.

Q: Can the 1300W portable charger be exported to Europe and the United States? What certifications does it have?

A:

Product certifications: CE, CB, UL, FCC.

Q: Can the 1300W portable charger be used in different countries with different power grids?

A:

The product supports an input voltage of 90-264Vac, which meets the power grid requirements of different regions, allowing for normal use.