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FAQ

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Q: Does the charging time of the 1300W portable charger differ between 120V and 220V power grids?
A:

The product maintains its rated output and does not reduce performance under 120V or 220V power grid conditions, so the charging time remains unaffected by the voltage.

Q: How is the relay inside the onboard 3-in-1 charging PDU controlled?
A:

The relay inside the onboard 3-in-1 charging PDU is controlled by the vehicle itself, and the 3-in-1 charger does not control the relay in the PDU.

Q: Does the product support software customization?
A:

Yes, the product supports software customization according to the customer's requirements.

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